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Nitin338460638jtj
Participant
November 25, 2023
Question

Bookmarks disappear s

  • November 25, 2023
  • 1 reply
  • 302 views

Whenever I add a bookmark in a pdf.....and then after some time ..i open same document from my file manager....those bookmarks are lost on that pdf....what is this......?.....pls help.....I lost my work and hours

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 28, 2023

    Hi @Nitin338460638jtj,

     

    Hope you are doing well. Thank you for writing in!

     

    Bookmarks that you add to your documents using Reader Mobile Android are saved on a device level and not directly embedded to the file.

    In your case, I suggest opening the file directly using Reader Mobile and not the File Manager and the bookmarks should be available there.

     

    In case this is not what you see, please share a screen recording of the workflow you follow for better understanding and further investigation.

     

    So, any changes to the file, like renaming the file or moving it to a different location can result in the loss of the bookmarks.

     

    Hope this clarifies your question.

     

    -Souvik

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