bought a product I can not use; I need a refund

Hi @Irena273926901qa3,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind briefing us about the issue, so we can assist you better?

Just in case you still want to proceed with the refund, I suggest you contact the store from where you purchased the subscription, as Mobile-based subscriptions are managed by the stores, and they will be in the best position to assist you with this.

Hope this helps.

-Souvik.