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Participant
March 16, 2025
Question

Bug in the app

  • March 16, 2025
  • 3 replies
  • 252 views

Good morning! I want to understand why I can edit one of them and not the other, since both came from the same base file and on the computer I can edit normally, only on the cell phone using the Adobe application I can't edit one of them.

    3 replies

    S_S
    Community Manager
    Community Manager
    March 17, 2025

    Hi @ProPato,

     

    Hope you are doing well. Sorry for the trouble.

     

    From the screenshot, it looks like a permissions issue or the process on how the form is created.

    Would you mind sharing a few details for further investigation:

    1. The app version you are using (go to Home-> Profile-> About Acrobat);

    2. The Android OS version of your device;

    3. Both the files whose screenshot you have shared above for us to test in-house.

     

    Also, please ensure you are on the latest version of the application for the best experience.


    Regards,
    Souvik.

    John T Smith
    Community Expert
    Community Expert
    March 16, 2025

    Your file names have READER in the name... is this an Acrobat Reader question?

    kglad
    Community Expert
    Community Expert
    March 16, 2025

    what app?