Participant

Question

Bug with new version 21.11.00 of Adobe Reader for IOS (iPad)

Forum|Forum|4 years ago
January 14, 2022
2 replies
1027 views

In the new version 21.11.00 of Adobe Reader for IOS (iPad) the arrows to move the document have stopped working, both from a bluetooth keyboard and from Apple's own keyboard cover. This did not happen in the previous version of Adobe Reader.

video5978835539661425410.zip

video5978835539661425411.zip

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grégoryc98223962Author

Participant

Hi and thanks for your reply.

The version is 15.2, and it happens the same with very last version 15.2.1.

Grégory Chamberland
CUSTOMER SUCCESS manager
[Personal info removed by mod]

Harsh Vardhan Pareek

Community Manager

Hi Grégory,

Thanks for highlighting the issue and providing the details. Our team is looking into it, we will provide you the update once we hear back from them.

Regards,

Harsh

Ao_zora

Community Manager

Perhaps there might be a next best option? A similar situation has occurred in South Korea. While the other hotkeys are functioning properly, the arrow keys are not responding

Harsh Vardhan Pareek

Community Manager

Hi @grégoryc98223962

Thanks for providing the details.

We are trying to test it on our end, could you also confirm the iOS version.

Regards,

Harsh

grégoryc98223962Author

Participant

Hi and thanks for your reply.

The version is 15.2, and it happens the same with very last version 15.2.1.

Regards,

Gregory

R

Rubén22655537bute

Participant

Entonces no tiene solución?

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