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Adobewontletmepickaname
Participant
March 15, 2019
Question

Buttons do not work in iPad Adobe Reader app.

  • March 15, 2019
  • 4 replies
  • 6208 views

I am using Adobe Acrobat Pro DC to create buttons on my pdf files. When I transfer the files to my iPad with the Adobe Reader, the buttons with the action "Mouse Up, Execute a menu item, View>Page Navigation>Previous View" will not work. I've tried this on several different files with different button locations, but it always fails to work when its on the iPad using the Adobe Reader app. The buttons work fine in Good Reader, but I need to have functionality in both apps. Any suggestions how to fix this? Both DC and the app are the current software versions.

This topic has been closed for replies.

4 replies

Participant
September 29, 2022

An easy although tedious work around is to create bookmarks for each page and manually link the previous and next page using "go to destination" and your page bookmark. A home icon can be linked to a home bookmark in the same way and can be placed on your master/parent page.

Participating Frequently
April 8, 2022

This is like a plague. PDFs not working on ipad (Acrobat Reader 22) and when I call tech support they say it should. I really wish that Adobe would address the fact that button and field actions are not working on iOS mobile.

Participant
May 31, 2022

Having the same issue with app version 22.04.00 (20220421.155212).
We have double-checked with a colleague who has version installed on his Ipad 20.10.00 (20201013.161436) - he has no issues.

Would be nice to know if this will be fixed maybe with the next update...

 

Participating Frequently
January 3, 2021

I too having same issue... created a button for navigation... not working on iPad..only windows it's working in 

Meenakshi Negi
Community Manager
Community Manager
March 18, 2019

Hi there,

Adobe Acrobat Reader for mobile has some limitations. It does not have all the features available that works on the desktop application.

As you are creating the buttons for navigation, the action that you are adding will not work on the mobile application.

However, you may refer to the steps provided in this help document How to create navigation buttons for iPad to add the navigation on PDF that will work on iPad.

Check if that works for you.

Let us know if you need any help.

Regards,

Meenakshi

Adobewontletmepickaname
Participant
March 21, 2019

Ok, the link you referenced shows how to create a button that goes to a page view. I already know how to do this. What I need to know is with the ios reader apps limited functions, which Triggers and Actions that are available when you create a button will work on this app. Or is mouse up, go to a page view the only ones that work? I don't have the time or patience to try every combination to see which ones work and which ones do not.

enolah30912709
Participant
October 17, 2020

Hello did you figure this out because I am having the same issues