Buy subscription by mistake

Question

Hi Admin,I bought this subscription for a year by mistake,I was using trial version to check how it is working but I didn't like the paid version but then I forgot to cancel subscription,and they charge me for full year,can I cancel my subscription  thanks

Kritika25595267dnb0 · Answer

Hello @Rizwan25931316nwp8

I hope you're doing great.

For cancellation, you need to connect with the particular store you purchased the application from; as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

I hope it helps.

Regards,

Krutikka

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