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Hello,

Hope you are doing well. I am sorry for the delayed response and the experience you had with exporting archives.

Are you getting any error message or code? Can you please share screenshots of the workflow that you are following or a screen recording of the scenario so that we can get a better idea as to what is happening.

Also, if you are able to access the files online, you can try using the online tools to get the files exported immediately.

Link for Document Cloud: https://acrobat.adobe.com/

Hope this helps.

Thanks,

Souvik.