Hi there
I hope this message finds you well. Thank you for reaching out and sharing your experience with us!
I understand you're trying to switch to the grid view on the Acrobat Mobile app's home screen. I tested this feature on my Android device and could successfully view four document tiles simultaneously while scrolling.
For more details please check the help page: https://www.adobe.com/devnet-docs/acrobat/android/en/mv-viewpdf.html
To assist you further, could you please share the following details?
- The version of the operating system (OS) on your device.
- The version of the Acrobat Mobile app installed. You can find this information by tapping on your profile picture or icon and navigating to About Adobe Acrobat.
Additionally, please ensure:
- Your Acrobat Mobile app is updated to the latest version. You can check for any pending updates in the Google Play Store.
- Your device is rebooted after updating the app.
Let us know how it goes.