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C
Chris_J
Participant
July 27, 2023
Answered

Can I stop Adobe from opening all my screenshots on android?

  • July 27, 2023
  • 3 replies
  • 7300 views

When you take a screenshot on a Samsung android phone, you get a notification that you can pull down to open and view / edit / share.

Ever since the latest version, they open in Acrobat mobile and ask if I want to make a pdf. I don't. I want them to open in Gallery like they used to.

I can't find a way to turn it off in Preferences on the app, or in the app settings in Android.

 

Please help.

C

    This topic has been closed for replies.
    Correct answer k-r-6344

    While opening screenshot it asks as Gallery or Acrobat, choose gallery and select always, problem solves...

     

    3 replies

    K
    k-r-6344Correct answer
    Participant
    October 25, 2024

    While opening screenshot it asks as Gallery or Acrobat, choose gallery and select always, problem solves...

     

    R
    Rosendo37924159l7hp
    Participant
    June 8, 2024

    Go to Adobe Acrobat app long press. Then press ( ! ) to open its setting. Then clear defaults.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 30, 2023

    Hi @Chris_J,

     

    Hope you are doing well. Thank you for writing in!

     

    From the description, it seems like Acrobat Reader Mobile has been set as the default application for viewing image files, due to which you see the notification.

     

    You can try clearing the default application from your device by following the steps: Set or clear default apps.

     

    Hope this helps.

     

    -Souvik

    M
    Mayowa34807936kv1o
    Participant
    January 15, 2024

    Hi there! Removing default settings etc. has not solved this for me. Please advise.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 16, 2024

    @Mayowa34807936kv1o Thank you for sharing your concern. Since you have provided file access permission to Acrobat, we aim to enhance your experience by identifying potential document images and providing an easy way to convert them to PDFs.

     

    You can disable these notifications by turning off the ‘Downloads’ channel in your app notification settings.

     

    -Souvik

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