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Chris_J
Participant
Jul 27, 2023 4:04 AM UTC
Answered

Can I stop Adobe from opening all my screenshots on android?

When you take a screenshot on a Samsung android phone, you get a notification that you can pull down to open and view / edit / share.

Ever since the latest version, they open in Acrobat mobile and ask if I want to make a pdf. I don't. I want them to open in Gallery like they used to.

I can't find a way to turn it off in Preferences on the app, or in the app settings in Android.

 

Please help.

C

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    k-r-6344Correct answer
    Participant
    Oct 25, 2024 12:24 AM UTC

    While opening screenshot it asks as Gallery or Acrobat, choose gallery and select always, problem solves...

     

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    7 replies

    k-r-6344Correct answer
    Participant
    Oct 25, 2024 12:24 AM UTC

    While opening screenshot it asks as Gallery or Acrobat, choose gallery and select always, problem solves...

     

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    Rosendo37924159l7hp
    Participant
    Jun 8, 2024 7:14 PM UTC

    Go to Adobe Acrobat app long press. Then press ( ! ) to open its setting. Then clear defaults.

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Jul 30, 2023 9:42 PM UTC

    Hi @Chris_J,

     

    Hope you are doing well. Thank you for writing in!

     

    From the description, it seems like Acrobat Reader Mobile has been set as the default application for viewing image files, due to which you see the notification.

     

    You can try clearing the default application from your device by following the steps: Set or clear default apps.

     

    Hope this helps.

     

    -Souvik

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    Mayowa34807936kv1o
    Participant
    Jan 15, 2024 4:47 PM UTC

    Hi there! Removing default settings etc. has not solved this for me. Please advise.

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Jan 16, 2024 5:41 AM UTC

    @Mayowa34807936kv1o Thank you for sharing your concern. Since you have provided file access permission to Acrobat, we aim to enhance your experience by identifying potential document images and providing an easy way to convert them to PDFs.

     

    You can disable these notifications by turning off the ‘Downloads’ channel in your app notification settings.

     

    -Souvik

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