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Daniel5EC3
Participant
February 12, 2021
Question

Can't add OneDrive for Business account

  • February 12, 2021
  • 2 replies
  • 2584 views

My application is "enrolled with Intune" and I was able to successfully connect to my Office365 email account for retrieving attachments, however I'm unable to connect my OneDrive for Business account... When I try to connect a OneDrive for business, after successfully authenticating with Microsoft Auth Provider, I get a pop up error "Microsoft Intune needs to be enabled in order to add a OneDrive for Business Account".

 

I can confirm in Preferences Intune is enabled.

    This topic has been closed for replies.

    2 replies

    Ria Tagra
    Ria Tagra
    Inspiring
    May 20, 2021

    Hi @Daniel5EC3 ,


    Hope you are doing well.

    Thank you for posting your query here. Please help me with few details to understand your issue better.

    1. Could you share a screenshot with us?
    2. Application version?
    3. Are you trying to add one drive to Adobe Reader Mobile? Could you please explain the complete workflow which you are trying?

    https://www.adobe.com/devnet-docs/acrobat/android/en/settings.html

     

    Waiting for your response.


    Regards

    Ria

    D
    Daniel5EC3Author
    Participant
    May 20, 2021

    Hi Ria - Thank you for your reply. Happy to provide additional information to help get to the bottom of this:

     

    3. Yes, I am trying to add a Location for OneDrive to Adobe Reader Mobile, so I can open files from my company's Office365/OneDrive for Business account. I can successfully add the "Email Attachments" Location, but I cannot add "OneDrive". It fails with the error below.

    2. iOS App Version 21.04.00 (20210415.143706)

    1. Screenshots and Workflow:

    a) Intune MAM is enabled

     

    b) Files Locations (before adding)

    c) After clicking on Email Attachments or OneDrive, I see this prompt which seems to indicate both Locations will be available after signing in.

    d) error message trying to add OneDrive. Email Attachments can be added successfully

      B
      baker23243232
      Participant
      June 21, 2021

      Hi, any updates to this? I am running into the same issue. 

        D
        Daniel5EC3Author
        Participant
        April 20, 2021

        Any ideas? Seems like this needs adobe support.

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