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Participant
August 13, 2021
Question

Can't add the onedrive for business account(Windows 10 and Android mobile)

  • August 13, 2021
  • 1 reply
  • 1509 views

When I add my onedrive for business account, it prompts nothing.I input my email,then my password,then nothing happens.Neither I connect to my school account,or the app prompts failure.

But I can successfully connect to my personal onedrive account.

 

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1 reply

Participating Frequently
August 16, 2021

Hi @liu5C74,

 

Hope you are doing well.

As you have mentioned that when you try connect your one drive for business account in Acrobat pro as well as Acrobat Reader mobile and it does nothing. Since it is not showing any error or confirmation of your account been successfully signed in, kindly follow this Microsoft help article to integrate the OneDrive for business.

https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-connecting-adobe-and-onedrive-for-business/ba-p/2197586

 

Also do through this help article to know more on how to access OneDrive files in Acrobat :

https://helpx.adobe.com/acrobat/using/access-onedrive-files.html

 

Let us know if you are still experiencing the issue.

 

Thanks,

Harsh