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傑少236066121lmn
Participant
March 16, 2022
Question

Can't cancel subscription

  • March 16, 2022
  • 1 reply
  • 280 views

Can't cancel trial subscription! I did exactly what the homepage, however the interface looks different, i went to settings > subscription, but it doesnt have the manage subscription part, and no matter where i click there are no such thing as manage or cancel subscription, please assist.

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    1 reply

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    March 16, 2022

    Hi @傑少236066121lmn 

     

    Make sure that you have signed in with the right email that you have used to activate the subscription. Then you need to go to the top right corner of next bell icon > subscriptions> Manage subscriptions.

    Here is a help document you can refer to: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

     

    Thanks,

    Harsh

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