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Participant
February 8, 2024
Answered

Can't delete or rename pdfs on Acrobat iPhone 11 app

  • February 8, 2024
  • 1 reply
  • 1249 views

Hi
Can't delete or rename  two pdfs on Acrobat iPhone 11 app. I can delete other pdfs.

Will appreciate help!
Thanks
John

This topic has been closed for replies.
Correct answer S_S

Hi @John35320958zj96,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind checking if the file is available on your internal storage or the Cloud?

You can identify such files by seeing the logo below the file name. If there is none, the file has either been modified or removed. 

 

In such cases, you can clear those files by clicking the three dots to the right of the file name-> click clear from recent, and the file would be gone.

 

Hope this helps.

 

-Souvik

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
February 13, 2024

Hi @John35320958zj96,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind checking if the file is available on your internal storage or the Cloud?

You can identify such files by seeing the logo below the file name. If there is none, the file has either been modified or removed. 

 

In such cases, you can clear those files by clicking the three dots to the right of the file name-> click clear from recent, and the file would be gone.

 

Hope this helps.

 

-Souvik

Participant
February 14, 2024

Souvik,
Perfect Souvik that fixes it, thanks lots!
John

S_S
Community Manager
Community Manager
February 15, 2024

@John35320958zj96 Thanks for taking out the time to letting us know that it worked for you.

 

-Souvik