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Participant
March 22, 2022
Question

Can't download pdf's

  • March 22, 2022
  • 1 reply
  • 508 views

When I try to view documents on Adobe it says that the number is blocked and I just get a blank screen. I have a Samsung galaxy phone. 

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
March 23, 2022

Hi @Collen237084313ns9 

 

Would you mind sharing a few more details to understand the issue better?

1. Please share a screenshot of the error message.

2. Did you try to download a file from any other source, like some website. Is it happening with other PDFs too?

Make sure that the app is up to date.

 

Looking forward to hearing back from you.

 

Thanks,

Harsh