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Participant
October 5, 2026
Question

Can't find how to cancel my free trial

  • October 5, 2026
  • 1 reply
  • 6 views

All the directions but my phone doesn't have a place where it says plans it does have subscriptions and when I click on it it just wants to know if I want to switch plans or upgrade it doesn't have a cancellation

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    October 6, 2026

    Hi there

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    Regards
    Amal