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Jonathan31443723hoar
Participant
August 2, 2023
Question

Can’t find my paid subscription

  • August 2, 2023
  • 1 reply
  • 286 views

I'm currently paying for adobe acrobat. I have two email addresses. Apparently I have two free accounts and a paid account. I can log in to both accounts, the cover page tells me I'm a free user. How do I find my paid account?

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
August 9, 2023

Hi @Jonathan31443723hoar,

 

Hope you are doing well. Thank you for writing in!

 

As you mentioned about having a paid subscription for Adobe Acrobat, you can log in to: https://account.adobe.com/plans/ to check if the current email has the active subscription.

If not, you always have the option to log out and check with a different account.

 

Hope this helps.

 

-Souvik

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