Can't get 6 digit code into open

Question

I have important documents that need to go out today. Can't put my 6 digit code in fast enough. Stupid. So after 3x they close me out. WTF...HELP...

BhupeshNegi · Answer

Hi @Frances23035632tx5b,

I hope you are doing well, and we apologize for the issue.

We need some more information for a better understanding:

1- Have you received this PDF from someone else? If you are not the creator/owner of the PDF, then it might be possible the owner/creator of the PDF may have set security settings where after the number of correct attempts exceeds, the user may have to wait for some time and try again.

2- If you are the owner, you can enter the correct password.

Let us know if it works out.

Thanks,

Bhupesh

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