Can't open download

I'm trying to open a downloaded document but only a blank white screen shows, then disappears. After a couple of attempts I get this message

Participant

I also have the same problem since yesterday. Tried to uninstall and reinstall back but it still have the same problem. Please help.

Community Manager

Hi there

Thank you for reaching out, hope you're doing well.

We've reported this issue to our engineering team, and work is currently in progress. A fix will be included in an upcoming update.

We truly appreciate your patience in the meantime.

Sign up