Can't open download

I'm trying to open a downloaded document but only a blank white screen shows, then disappears. After a couple of attempts I get this message

Participant

I also have the same problem since yesterday. Tried to uninstall and reinstall back but it still have the same problem. Please help.

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Legend

Hi there

Thank you for reaching out, hope you're doing well.

We've reported this issue to our engineering team, and work is currently in progress. A fix will be included in an upcoming update.

We truly appreciate your patience in the meantime.

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