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Participant
April 28, 2025
Pregunta

Can't open download

  • April 28, 2025
  • 2 respuestas
  • 218 visualizaciones

I'm trying to open a downloaded document but only a blank white screen shows, then disappears. After a couple of attempts I get this message 

 

2 respuestas

Participant
April 30, 2025

I also have the same problem since yesterday. Tried to uninstall and reinstall back but it still have the same problem. Please help.

Amal.
Legend
May 8, 2025

Hi there

 

Thank you for reaching out, hope you're doing well.

We've reported this issue to our engineering team, and work is currently in progress. A fix will be included in an upcoming update.

We truly appreciate your patience in the meantime.