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neverwalkback
neverwalkback
Participant
November 13, 2021
Question

Can't open embedded file attachment on iPhone

  • November 13, 2021
  • 2 replies
  • 1341 views

I see the file in attachment and when I click on the file the screen turns blank. No further action, no  suggestion on app to open the file. The exact same PDF works perfectly well on an Android device.

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2 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
November 14, 2021

MOVED TO THE ACROBAT READER MOBILE FORUM

Acrobate du PDF, InDesigner et Photoshopographe
neverwalkback
neverwalkbackAuthor
Participant
November 14, 2021

I think I know what the problem is. I made a new pdf-file with three different attachments embedded; a pdf file (.pdf), a word document (.doc) and a GPS file (.gpx). The pdf and doc file is extracted from the original pdf without any problem but the .gpx file is not. No error message and no suggestion of programs to open it, just a blank screen. I have map/navigation apps installed on the iPhone that easily reads a gpx file. So the gpx file is of  XML-format but a general standard for GPS-files, why is it blocked? When I send an e-mail with the same gpx file it is extracted and opened in the map/navigation app.

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