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SirGary1
SirGary1
Participant
February 7, 2018
Answered

Can't Open PDF on android 7 says need acrobat reader DC for Windows or Macs

  • February 7, 2018
  • 8 replies
  • 12075 views

Hi,

My Samsung J3 running Android 7.1.1 can't open a PDF form so can print it. How can I open this document with my current Android Acrobat Reader 17.5.180092 when it says

"Error

This for form requires Acrobat Reader DC for Mac or Windows".

I do not have Windows 10 just Vista on my laptop but, use my Samsung J3. There has to be a way to be open and print this version on my Android 7.1.1.

Please help!

Sir Gary

This topic has been closed for replies.
Correct answer Test Screen Name

This messages is usually correct about needing Mac or Windows. There are no loopholes there. However you MIGHT be able to use an older version of Reader on Vista - worth a try.

8 replies

J
JacoST
Participant
March 18, 2018

Yes I agree with anderss16291162 above.  Banking and local government accounts cannot be opened.  Adobe has delivered great products over the years, but seems they are loosing their focus and footing!!

A
anderss16291162
Participant
March 18, 2018

Kan inte heller öppna pdf-filer i bland annat min internetbank. Står att det går inte öppna just nu. Vet inte vad jag ska göra.

T
Test Screen Name
Legend
March 15, 2018

You can ask "when" if you want, but that doesn't magically make it happen, or change the answer I can give. I could have just ignored it, but I thought, perhaps wrongly, that you'd rather have some answer than none.

(1) Yes, it's baffling and annoying

(2) No, I don't see it as likely to happen - I can freely say this because I have no inside information

(3) Anyone with inside information will keep a secret.

J
JacoST
Participant
March 15, 2018

Good day.  Thanks for the response.  I have however asked "when".  The fact that I currently cannot open documents on widely deployed and supported OSs is just baffling!

The fact that I cannot even OPEN document, let alone all the other features that is missing is what is tickling my nerves here!!  Especially since the PDFs in question was created with adobe products!?

T
Test Screen Name
Legend
March 15, 2018

Adobe supported Lunix with Reader for many years, but stopped after 9.0 when other PDF viewers became widespread. They have Acrobat Reader for Android but it’s lack of feature parity frankly baffles me.

J
JacoST
Participant
March 15, 2018

When do Adobe plan to support Android and Linux? 

T
Test Screen Name
Legend
February 7, 2018

There is a Reader DC app for Android. Unfortunately, it still can't read this kind of form.

T
Test Screen NameCorrect answer
Legend
February 7, 2018

This messages is usually correct about needing Mac or Windows. There are no loopholes there. However you MIGHT be able to use an older version of Reader on Vista - worth a try.

SirGary1
SirGary1Author
Participant
February 7, 2018

Thank you for your reply and "Rats"! Will try Vista but, don't have a positive feeling it will. Will see if they can send in an other way so can open up in just my reader.. I do have an adobe fill in, thry should have Reader DC for Android so don't need PC or a Mac.

Thanks again,

Sir Gary

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