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Rakesh287542202ldl
Participant
March 7, 2023
Question

Can’t read pdf documents in email from mobile ios

  • March 7, 2023
  • 1 reply
  • 484 views

Even if it's down loaded in mobile phone iOS iPhone the acrobat app can't read pdf. It's moot point if we need to get the document to be downloaded to a computer as we can edit in acrobat reader there and why buy the mobile app acrobat reader premium.. please help..

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
March 9, 2023

Hi @Rakesh287542202ldl,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a screen recording of what you see when opening the file?

 

Also, please try the steps:

1. Click the file on the Email;

2. Click on the share button;

3. Scroll down to click the option "Import to Acrobat"

4. Click "Import to Acrobat"

 

Let me know if this helps.

 

-Souvik

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