Hi @sparkyboy77
I hope you're doing well, and thank you for reaching out to us!
To better understand and resolve the issue you're encountering, could you kindly share a brief video recording that demonstrates the steps you’re taking and where the issue arises? This will help us gain more clarity on the situation.
In the meantime, I recommend trying the following steps to see if they help:
- Download the file to your device locally.
- Open the file using the Acrobat Reader mobile app.
- Tap on the three-dot icon located at the top-right corner of the screen.
- Scroll down to the bottom of the options list.
- Select ‘Save to Adobe Cloud Storage.’
For more information please check the help page (https://www.adobe.com/devnet-docs/acrobat/ios/en/MV-modify-pdfs.html#save-pdf-to-adobe-cloud-storage )
Please give this a try and let us know if the issue persists or if you're able to save the file successfully.
Looking forward to your response!
~Amal