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Participant
November 18, 2019
Question

Can‘t save files in document cloud anymore, always says ‚Couldn‘t save that file in Document Cloud‘

  • November 18, 2019
  • 1 reply
  • 426 views

For some days now I can't save files anymore to my document cloud. Before, everything worked well. Now it says "Couldn't upload that file. A copy was created" with every file I want to save to the document cloud. I already deleted some files in my document cloud in case a full storage is the problem, but it didn't help.

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1 reply

ls_rbls
Community Expert
Community Expert
November 23, 2019

Hi,

 

Try to force an update of your iOS. There is a recent update that may correct some things