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viviana38293032y2id
Participant
June 27, 2024
Question

Can’t send e-signature keep getting errors

  • June 27, 2024
  • 1 reply
  • 288 views

I've been trying to send a document for e signature and keep getting error messages 500 and 502. On all platforms: desktop app, mobile app and web browser.

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 8, 2024

Hi @viviana38293032y2id,

 

Hope you are doing well. Sorry for your experience with using Acrobat Sign.

 

We were experiencing a server outage when you posted the query on the community.

Would you mind checking if you can use the services now?

 

If not, please share a screenshot of the error here so we can get this checked.


-Souvik

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