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Participant
August 3, 2023
Question

Can’t share file directly to WhatsApp

  • August 3, 2023
  • 9 replies
  • 5382 views

Upon editing the file in Acrobat, and once we want to send a copy via WhatsApp, it's showing as a link rather than a file. Currently on iOS 17

This topic has been closed for replies.

9 replies

Participating Frequently
November 30, 2023

It's possible that this is due to the file format you're using. Some file formats, such as PDFs, can be sent as attachments on WhatsApp, while others, such as Microsoft Word documents, may be sent as links. If the file you're trying to send is in a format that's not supported by WhatsApp, it may be automatically converted to a link. One workaround you could try is to export the file as a PDF and then send it as an attachment via WhatsApp. To do this, open the file in Adobe Acrobat, click on "File," select "Export to," and then choose "PDF." Save the exported PDF to your device, and then open WhatsApp and select the contact you want to send the file to. Tap on the "+" icon and then select "Document." Choose the exported PDF file and send it.

S_S
Community Manager
Community Manager
November 30, 2023

Hi @SAIMA33951474f636,

 

Thanks for sharing the detailed steps. 

 

The issue being discussed above, was a bug in the previous version of the application that was fixed.

 

-Souvik

Participating Frequently
November 30, 2023

okay

Adobe Employee
August 14, 2023

hi all,

The Acrobat Reader 23.07.01 is available now in App Store and it should resolve the issue. Please try to update the latest version of Acrobat Reader and let us know if it works?

Thank you all for the patience.

Participant
August 14, 2023
Ok, now works. Thanks
Adobe Employee
August 7, 2023

hi Avianash31464193xp6b, Pauleen31466361fetx, Roberto31469452u12u, Saf, Yamanegy, asumajestad, and Freddy31511617a66p,

We are currently looking into the issue.

Thank you for your patience.

Participant
August 13, 2023

please, any update Regarding this issue?

Participating Frequently
August 13, 2023

I do share by press print bottom, then share it with WhatsApp

Participating Frequently
August 6, 2023

Necesito que me arreglen pdf que no puedo abrir

Participating Frequently
August 6, 2023

No puedo abrir los pdf

Participant
August 5, 2023

I am currently experiencing the same situation. However, as I read through the comments, everyone is experiencing the same thing, but no response from Adobe.

Participating Frequently
August 5, 2023
Los pdf que mando por correo y WhatsApp no se pueden abrir, tengo problemas
con el pdf.
S_S
Community Manager
Community Manager
August 26, 2023

Hi All,

 

We have the newer version of Reader Mobile available now (23.08.00) available to download.

 

Please let us know if the issue persists on the latest version.

 

-Souvik

Participating Frequently
August 5, 2023

Tengo problemas con pdf los que envío no los pueden abrir ni por correo ni por WhatsApp 

Participating Frequently
August 5, 2023

No pueden abrir los pdf por WhatsApp 

Participant
August 3, 2023

Hi , it showing a link to downlowd pdf for mobile whenever im sharing a pdf document or file to whatsapp, email or imassage

Participant
August 3, 2023

I confirm that with the latest update there is a sending problem on whatsapp. With the old update everything is regular, but with version 23.07.00 there is the problem of sending on whatsapp. I kindly ask you to re-enlighten the problem.

Participant
August 3, 2023

Hi, is there any way to get this fixed. I am struggling to send PDF's on WhatsApp which I desperately need to do! Thank you for any help in advance