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Participant
September 13, 2021
Answered

Can't sign pdf doc using Acrobat reader.

  • September 13, 2021
  • 2 replies
  • 743 views

Hi. I can't able to sign pdf document using Android.

This topic has been closed for replies.
Correct answer Ria Tagra

Hi @BW Kakad 

 

Hope you are doing well!

 

Thank you for reaching out to us. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?
  3. Are you getting any error. If yes, please share the screenshot for the same with us.
  4. Is the behaviour same with all the PDF's or just a particular one?
  5. Do you have premium subscription? To check please refer : https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?highlight=about 

 

Try to update your application and let us know if that helps. 

 

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/signing.html#sign-a-document

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

 

Regards

Ria

 

2 replies

Ria Tagra
Ria TagraCorrect answer
Inspiring
September 14, 2021

Hi @BW Kakad 

 

Hope you are doing well!

 

Thank you for reaching out to us. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?
  3. Are you getting any error. If yes, please share the screenshot for the same with us.
  4. Is the behaviour same with all the PDF's or just a particular one?
  5. Do you have premium subscription? To check please refer : https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?highlight=about 

 

Try to update your application and let us know if that helps. 

 

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/signing.html#sign-a-document

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

 

Regards

Ria

 

BW KakadAuthor
Participant
September 21, 2021

Yes!! Problem resolved!! Thanks Adobe

Bernd Alheit
Community Expert
Community Expert
September 13, 2021

What happens when you sign the document?