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Itzicks
Participant
September 21, 2019
Question

Can't watch pdf file unless downloaded - Android

  • September 21, 2019
  • 1 reply
  • 573 views

Hi

I am using outlook app on my android phone and I cant watch pdf file unless downloading the file.

How can I fix it?

Thanks

Itzick

 

 

 

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
September 23, 2019

Hi Itzicks,

 

Please make sure that Adobe Acrobat Reader is set as default application to view PDF on your mobile device.

In the Outlook, when you single tap on the PDF, it directly opens it in the application.

To check the default application, you can go to Phone settings > Application.

 

Let us know if you still experience any issue.

 

Regards,

Meenakshi

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