Skip to main content
Larz1111
Larz1111
Participant
May 20, 2026
Answered

Can you please cancel my subscription and consider refunding me as I forgot to cancel my free trial and have been charged for a year, please as I won’t need to use this subscription again and it was a lot of money

  • May 20, 2026
  • 1 reply
  • 98 views

Could I please have a refund of my subscription I have been charged after I forgot to cancel my free trial. 

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the Cancellation and Refund process/policy.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 20, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the Cancellation and Refund process/policy.

     

    ~Amal

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices