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Participant
August 28, 2023
Question

Cancel

  • August 28, 2023
  • 1 reply
  • 389 views

How could I contact team service to cancel my yearly subscription

Thanks 

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1 reply

S_S
Community Manager
Community Manager
September 24, 2023

Hi @Vitalik31911130fg84,

 

Hope you are doing well. Thank you for writing in!

 

Since Acrobat Reader Mobile's premium subscription is mobile-based, the store handles the cancellation and billing from where you purchased.

I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help.

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.