Cancel

Question

I am trying to cancel my subscription before the 7-day trial ends. In the app it's saying I'm subscribed. When I go to manage subscriptions nothing is there. How can I cancel since it's not giving me the option to?

Amal. · Answer

Hi there

I hope this message finds you well. Thank you for reaching out to us on the Adobe community.

Upon reviewing the details associated with the Adobe ID you are using, I am unable to trace any active plan. Based on the nature of your query, I believe our dedicated billing team will be best equipped to assist you further.

To get in touch with them, please visit our support page at Adobe Support. Once there, simply click the Contact Us button (three-dotted icon) located in the lower-right corner of the screen to start the process.

~Amal

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