cancel and refund

Question

Dear CommunityI am writing to request the cancellation of my subscription to Adobe Acrobat Reader. It has come to my attention that I have another account that already had subscribed the plan. Therefore I'm requesting for a cancellation.Thank you for your understanding and assistance in resolving this matter promptly.Best regards.

Amal. · Accepted Answer

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account using the Adobe ID you are using on this community and found an Active plan for Acrobat Premium, purchased via Apple/Itunes.

To know more about the cancellation process please go through the steps shared in the help article (https://adobe.ly/3WszYst )

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