Cancel during 7 day trial

Forum|Forum|4 years ago
June 30, 2021
1 reply
406 views

How do I cancel during the seven day trial on apple? You have already billed me for the full amount but I WANT TO CANCEL!!!!

iOS

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ls_rbls

Community Expert

You must contact Adobe Customer Support directly, or use the instructions outlined in

the link below:

Cancel Adobe trial or subscription

D

defaultcws85ebcdvcxAuthor

Participant

Thank you, unfortunately that link directs me to apple and there is no option to cancel the free trial just the yearly subscription which I have cancelled today but I have still been billed for this year and the free trial has not expired yet.

ls_rbls

Community Expert

My apologies, Did you mean that link doesn't direct you to the Apple App Store?

Here's two good additional references :

https://support.apple.com/en-us/HT202039

https://adobespark.zendesk.com/hc/en-us/articles/115005372968-How-do-I-cancel-a-subscription-purchased-on-my-iOS-device-?mobile_site=true

For billing issues you must contact Adobe Customer Support directly. This is a user-to-user support forum.

In the link that I provided in my first reply, you should be able to contact support via live chat.

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