Cancel during 7 day trial

3 replies
424 views
Translate

How do I cancel during the seven day trial on apple? You have already billed me for the full amount but I WANT TO CANCEL!!!!

iOS

This topic is closed to new replies. Start a new post to keep the conversation going.

ls_rbls

Community Expert

You must contact Adobe Customer Support directly, or use the instructions outlined in

the link below:

Cancel Adobe trial or subscription

Translate

Technical Generalist

D

defaultcws85ebcdvcxAuthor

Participant

Thank you, unfortunately that link directs me to apple and there is no option to cancel the free trial just the yearly subscription which I have cancelled today but I have still been billed for this year and the free trial has not expired yet.

Translate

ls_rbls

Community Expert

My apologies, Did you mean that link doesn't direct you to the Apple App Store?

Here's two good additional references :

https://support.apple.com/en-us/HT202039

https://adobespark.zendesk.com/hc/en-us/articles/115005372968-How-do-I-cancel-a-subscription-purchased-on-my-iOS-device-?mobile_site=true

For billing issues you must contact Adobe Customer Support directly. This is a user-to-user support forum.

In the link that I provided in my first reply, you should be able to contact support via live chat.

Translate

Technical Generalist

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.