Cancel free subscription

Forum|Forum|11 months ago
February 11, 2025
1 reply
593 views

How do I cancel my free trail i keep watching videos on how to do so but I do not have the option to.manage subscriptionsand I did not go thru a 3rd party app to subscribe to it I dont want to be charged for something I keep trying to cancel

Cancel subscription

Correct answer Amal.

Hi there

I hope you're doing well! Thank you for reaching out.

I checked the Adobe account associated with the Adobe ID you’re using on this community, but I couldn’t find any active or paid subscription linked to it.

If you used a different email ID to purchase the subscription, please send us a private message with that email. This will help us locate your subscription and provide better assistance.

To know more about cancellation process please check the help page https://community.adobe.com/t5/acrobat-reader-mobile-discussions/want-to-cancel-your-subscription-check-if-you-are-eligible-for-a-refund-ios/td-p/13525703?linkId=100000332245148

Amal.

Correct answer

Community Manager

Hi there

I hope you're doing well! Thank you for reaching out.

I checked the Adobe account associated with the Adobe ID you’re using on this community, but I couldn’t find any active or paid subscription linked to it.

If you used a different email ID to purchase the subscription, please send us a private message with that email. This will help us locate your subscription and provide better assistance.

To know more about cancellation process please check the help page https://community.adobe.com/t5/acrobat-reader-mobile-discussions/want-to-cancel-your-subscription-check-if-you-are-eligible-for-a-refund-ios/td-p/13525703?linkId=100000332245148