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yoginikat2015
Participant
Nov 2, 2020 7:42 PM UTC
Question

Cancel plan and get a refund

Hi!

 

I just downloaded the Adobe Premium and thought that I was eligible for a free trial to try it out. Instead, I was immediately charged for it. I don't want it if I have to pay right now, maybe later. What can I do to get a refund?

 

    6 replies

    Ouri5C30
    Participant
    Nov 3, 2020 2:56 PM UTC

    I want to cancel my accoumpt .adobe doesnt work 

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      yoginikat2015Author
      Participant
      Nov 2, 2020 7:48 PM UTC

      I cancelled my subscription immediately but now it shows that I paid until Dec. 2. No, no, no!!!

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      Aaron23249454an0q
      Participant
      Feb 20, 2022 3:50 PM UTC

      I have cancled it 3 times and it some how it reinstates me again.  For a year now, I canceled within the trial and it contiues to find its way back onto my card. NO! NO! NO!  Another weird thing I can't delete my credit card from the account..

       

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        Harsh Vardhan Pareek
        Harsh Vardhan Pareek
        Participating Frequently
        Feb 21, 2022 9:43 AM UTC

        Hi @Aaron23249454an0q 

         

        Your account doesn't show an active active subscription on the Reader mobile app. If you have purchased it from some other account please let us know that email in a private message. 

         

        Thanks,

        Harsh

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