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yoginikat2015
Participant
November 2, 2020
Question

Cancel plan and get a refund

  • November 2, 2020
  • 2 replies
  • 1561 views

Hi!

 

I just downloaded the Adobe Premium and thought that I was eligible for a free trial to try it out. Instead, I was immediately charged for it. I don't want it if I have to pay right now, maybe later. What can I do to get a refund?

 

    2 replies

    O
    Ouri5C30
    Participant
    November 3, 2020

    I want to cancel my accoumpt .adobe doesnt work 

    Y
    yoginikat2015Author
    Participant
    November 2, 2020

    I cancelled my subscription immediately but now it shows that I paid until Dec. 2. No, no, no!!!

    A
    Aaron23249454an0q
    Participant
    February 20, 2022

    I have cancled it 3 times and it some how it reinstates me again.  For a year now, I canceled within the trial and it contiues to find its way back onto my card. NO! NO! NO!  Another weird thing I can't delete my credit card from the account..

     

      Harsh Vardhan Pareek
      Community Manager
      Harsh Vardhan PareekCommunity Manager
      Community Manager
      February 21, 2022

      Hi @Aaron23249454an0q 

       

      Your account doesn't show an active active subscription on the Reader mobile app. If you have purchased it from some other account please let us know that email in a private message. 

       

      Thanks,

      Harsh

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