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A
Avneet Kaur28749712wsdg
Participant
March 7, 2023
Question

Cancel subscription

  • March 7, 2023
  • 1 reply
  • 719 views

Hii I downloaded adobe Acrobat on my phone and started the free trial pack I updated my card information and today it deducted the yearly pack amount from my card but the purpose I downloaded it for has been of no use I could not open the files that I wanted the app for kindly look into the matter and I have cancelled my subscription kindly initiate a refund regarding the same as the app is of no use to me

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    1 reply

    C
    Clara28760182xos0
    Participant
    March 7, 2023

    Is somebody looking into this matter? I want my refund! 

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    March 9, 2023

    Hi @Clara28760182xos0 @Avneet Kaur28749712wsdg,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile subscriptions.

     

    I checked your accounts registered on the community and saw that the subscription was canceled on the 9th day after the purchase. 

     

    You might want to check the post with better refund information: Want to cancel your subscription? Check if you are

     

    Hope this clarifies your question.

     

    -Souvik

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