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Participant
Mar 7, 2023 10:46 AM UTC
Question

Cancel subscription

Hii I downloaded adobe Acrobat on my phone and started the free trial pack I updated my card information and today it deducted the yearly pack amount from my card but the purpose I downloaded it for has been of no use I could not open the files that I wanted the app for kindly look into the matter and I have cancelled my subscription kindly initiate a refund regarding the same as the app is of no use to me

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2 replies

Participant
Mar 7, 2023 9:06 PM UTC

Is somebody looking into this matter? I want my refund! 

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Souvik Sadhu
Legend
Mar 9, 2023 10:32 PM UTC

Hi @Clara28760182xos0 @Avneet Kaur28749712wsdg,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile subscriptions.

 

I checked your accounts registered on the community and saw that the subscription was canceled on the 9th day after the purchase. 

 

You might want to check the post with better refund information: Want to cancel your subscription? Check if you are

 

Hope this clarifies your question.

 

-Souvik

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