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SARAH318299500lv4
Participant
August 22, 2023
Question

Cancel subscription

  • August 22, 2023
  • 1 reply
  • 206 views

Can you please tell me why I'm being charge 1999 a month and I can't find my subscription anywhere to cancel there's nobody to call or write an email directly can you please help me with this.

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 29, 2023

    Hi @SARAH318299500lv4,

     

    Hope you are doing well. Sorry for your experience with subscriptions.

     

    I checked your email registered in the community and could not find an active subscription on the account.

    Please share the screenshots of the charge you have received over a private message for me to investigate further.

     

    Look forward to hearing from you.

     

    -Souvik

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