Cancel subscription

Question

Hello, I have the same problem as other users. I am in my free trial period. Since I paid a small fee to start this period my experience with using Adobe acrobat mobile app was not satisfactory. I wish to terminate my subscription!

I red the instructions on your web page but I do not have the option to "manage subscriptions" and I did not go thru a 3rd party app to subscribe to it I dont want to be charged for something I keep trying to cancel

Please take care of it soon, definitely before there is a charge when the free period ends.

Thank you!

Amal. · Accepted Answer

And it says free user under my avatar but I believe that is not the case
since I have been charged 1 euro though my online bank (samsungapps).
However I do not have any visible subscriptions in my playstore.

Please check, my user information is available to you, I presume?

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.

To know more about the cancellation and refund process, please check the help article https://adobe.ly/46shrBC

~Amal

creative explorer · Answer

@hema_6879 you basically need to go your account on adobe.com Click on the avatar icon in the top right hand corner, and I can guarantee you, you will see 'manage your account'
https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html

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