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Participant
May 27, 2021
Question

Cancel subscription

  • May 27, 2021
  • 1 reply
  • 311 views

Please advise how I can cancel my subscription because it isn't cancelling for me. I don't need this for work anymore and really don't want to pay for something I am no longer using. 

Thanks in advance 

 

christine

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 28, 2021

Hi Christine

 

Hope you are doing well and sorry for the trouble. As described you want to cancel the subscription.

 

I have checked the Adobe account with the email you are using on this community and unable to track any paid subscription?

 

Would you mind sharing more details about the subscription you have?

 

If you have the subscription for Acrobat Premium Services, please check under the heading 'Premium features and subscription management' to know more about cancelling the plan here - https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know if you are referring to something else.

 

Regards

Amal

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