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Ram828
Ram828
April 12, 2026
Answered

Cancel subscription and refund

  • April 12, 2026
  • 2 replies
  • 143 views

Hi, 

I didn’t now about this charges for 6 months a go, could you please cancel my subscription and also refund amounts? 

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you had. 

     

    As you have already cancelled the plan, please go through the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293  to know more about the refund process and policy. 

     

    ~Amal

    2 replies

    prasieky
    prasieky
    Participant
    April 29, 2026

    How do I cancel my subscription 

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    April 30, 2026

    Hi there, 

     

    Hope you are doing well and sorry for the trouble.  Please check the steps shared in the correct answer marked, to know more about the cancellation and refund process/policy.

     

    ~Amal

    Jessi464380
    Jessi464380
    Participant
    April 12, 2026

    I also got charged today i cancelled it on my end but i need a refund

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    April 14, 2026

    Hi there 

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you had. 

     

    As you have already cancelled the plan, please go through the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293  to know more about the refund process and policy. 

     

    ~Amal

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