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Gourav_Kumar4266
Participant
April 26, 2025
Answered

Cancel subscription but not refund money by adobe

  • April 26, 2025
  • 3 replies
  • 625 views

Hi dear adobe team 

Hi,

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money

As soon as possible 

    Correct answer Amal.

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    I have checked the Adobe account and found that you have an Acrobat Pro - desktop app subscription. For future references, please post your query to the Acrobat Pro community page: https://adobe.ly/44Z6dnW

     

    Also, check the steps shared here https://adobe.ly/43j9s8q

     

     

    3 replies

    A
    anita_3818
    Participant
    May 7, 2025

    Same here. I have been trying to cancel. But when you click cancel they give you along path of how to cancel and when you follow that path it lead you to the same cancel position. It's impossible to cance l. I have been deducted a subscription fee without my will. And this no way whatsoever to contact this adobe. This is ridiculous. I feel scammed

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    May 8, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    I have checked the Adobe account and found that you have an Acrobat Pro - desktop app subscription. For future references, please post your query to the Acrobat Pro community page: https://adobe.ly/44Z6dnW

     

    Also, check the steps shared here https://adobe.ly/43j9s8q

     

     

    A
    abigail_2143
    Participant
    May 7, 2025

    I want to delete my adobe account 

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    May 7, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    I have checked the Adobe account linked with the Adobe ID you are using on this community and unable to track any cancelled subscription.
    if you may have used a different Adobe ID for subscribing, please let us know via private message so we can track it further.

     

     

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