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Participant
April 4, 2023
Answered

Cancel substriction

  • April 4, 2023
  • 1 reply
  • 871 views

Hej i forget to cancel abonemang in night, can you Please cancel that and put my money back on my bank konto?

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hello @Zaneta292373149al0,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

1 reply

Participant
April 4, 2023

You take it for one year 869 sek i dont want to have this program. Please give me back my money 

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
April 8, 2023

Hello @Zaneta292373149al0,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

Participant
October 21, 2024

Hello, I also forgot to cancel the Photogtraphy Plan before it ends and I want to cancel it but i cant. huhu