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M
marta_4094
Participant
July 25, 2025
Answered

Cancel suscription. Refund please

  • July 25, 2025
  • 1 reply
  • 213 views

I subscribed to the 7 day free trial, but somehow I got charged 15.99€ and subscribed to the monthly premium instead. I canceled in less than an hour's time, for I did not intend to pay nor subscribe to such service. I would greatly appreciated if I could get a full refund. Many thanks!

    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    To submit your cancellation request with our billing team and to know more about managing your subscription, please go through the help article (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/manage-subscription-easily/td-p/154... )

     

    Thanks

    Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    July 25, 2025

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    To submit your cancellation request with our billing team and to know more about managing your subscription, please go through the help article (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/manage-subscription-easily/td-p/154... )

     

    Thanks

    Amal

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