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Participant
Jul 25, 2025 11:00 AM UTC
Answered

Cancel suscription. Refund please

I subscribed to the 7 day free trial, but somehow I got charged 15.99€ and subscribed to the monthly premium instead. I canceled in less than an hour's time, for I did not intend to pay nor subscribe to such service. I would greatly appreciated if I could get a full refund. Many thanks!

Amal.
Amal.Correct answer
Legend
Jul 25, 2025 12:11 PM UTC

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

To submit your cancellation request with our billing team and to know more about managing your subscription, please go through the help article (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/manage-subscription-easily/td-p/154... )

 

Thanks

Amal

1 reply

Amal.
Amal.Correct answer
Legend
Jul 25, 2025 12:11 PM UTC

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

To submit your cancellation request with our billing team and to know more about managing your subscription, please go through the help article (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/manage-subscription-easily/td-p/154... )

 

Thanks

Amal

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