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3 replies

Kanikas
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Dec 16, 2025 6:25 AM UTC

Hi geraldin_6292, 

 

I see you have an Adobe account under the same ID as with this community. The Acrobat premium subscription under this ID is cancelled. 

Let us know if there is any other information you are looking for. 

 

Thanks 
^KS

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Dec 16, 2025 10:12 AM UTC
Hola, el reembolso hasta cuándo se me hará?
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Souvik Sadhu
Legend
Dec 16, 2025 11:39 AM UTC

Hi @geraldin_6292,

 

The refund, if processed through Adobe Support, will be reflected in the source within 5 to 7 days.

 

If the refund is processed through your device's App Store, the timeline might differ, and they would be in the best position to assist you with it.

 

I hope this provides clarity on the question.


Regards,
Souvik.

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