cancelacion del plan

Question

Hace 3 meses contraté un plan de creative plan como un aprueba gratis de un més, cancelé el plan a las 3 semanas y me cobraron de ese mes y de los últimos 3 meses y yo ni he usado ningún programa. Escribí un mail y inecesito una respuesta.

Amal. · Answer

Hi @jose_ignacio_0606

I hope you are doing well! Thank you for contacting us regarding your Adobe account.

I’ve looked into the Adobe account linked to the Adobe ID you’re using in this community, and I wasn’t able to locate any active paid or trial subscriptions associated with it. If you think you may have signed up with a different email address, please send me a private message with that information. This will help us investigate the matter further.

~Amal

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