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Isabella25119095qf64
Participant
July 4, 2022
Answered

Cancelamento

  • July 4, 2022
  • 1 reply
  • 526 views

Boa tarde!

Eu tinha 7 dos grátis, ainda vai dar 7 dias e descontaram do meu cartão, quero que reportem por gentileza, já cancelei a assinatura!

 

 

This topic has been closed for replies.
Correct answer S_S

Hi Isabella,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Premium subscription.

 

Since this is a mobile-based subscription, I suggest you contact your store operator to help you with the refund.

You may refer to the below link to know more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can also start the refund process from Apple Store here:

Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

 

 

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 5, 2022

Hi Isabella,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Premium subscription.

 

Since this is a mobile-based subscription, I suggest you contact your store operator to help you with the refund.

You may refer to the below link to know more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can also start the refund process from Apple Store here:

Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

 

 

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