Participant

Answered

Cancelamento

Forum|Forum|2 years ago
February 5, 2024
3 replies
988 views

Não estou conseguindo cancelar assinatura antes do período de teste grátis de 7 dias.

Como devo fazer esse cancelamento?

Android

Correct answer Souvik Sadhu

Hello @Ronaldo3526438351w9,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android: Subscription Services — Acrobat for Android Help (adobe.com)

For iOS: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Let me know if this helps.

Thanks,

Souvik.

J

Joyful_Lilydaa0

Participant

não me adptei ao creative cloud pro e gostaria de cancelar, no periodo de 7 dias gratuito, como procedo??

Meenakshi Negi

Community Manager

Hi Joyful_Lilydaa0,

We have checked your account using the email address linked to your community profile. You have an active Acrobat Reader Plus subscription. If you are referring to this subscription, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

If you need any further assistance, please let us know.

Thanks,

Meenakshi

Souvik SadhuCorrect answer

Legend

Hello @Ronaldo3526438351w9,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android: Subscription Services — Acrobat for Android Help (adobe.com)

For iOS: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Let me know if this helps.

Thanks,

Souvik.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.