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Participant
February 5, 2024
Answered

Cancelamento

  • February 5, 2024
  • 1 reply
  • 873 views

Não estou conseguindo cancelar assinatura antes do período de teste grátis de 7 dias.

Como devo fazer esse cancelamento?

Correct answer S_S

Hello @Ronaldo3526438351w9,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android:  Subscription Services — Acrobat for Android Help (adobe.com)

For iOSManage subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
February 15, 2024

Hello @Ronaldo3526438351w9,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android:  Subscription Services — Acrobat for Android Help (adobe.com)

For iOSManage subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.