Ana Lúcia38319322546m

Participant

Answered

Cancelamento

Forum|Forum|1 year ago
June 28, 2024
1 reply
310 views

Boa tarde! Fiz uma assinatura com 07 dias gratuitos e cancelei no mesmo dia, porém ela consta como ativa l, informando o prazo de vencimento dia 05/07, mas eu quero cancelar, após os 7 dias será me cobrado mesmo eu já tenha pedido o cancelamento?

Security or signature

This topic has been closed for replies.

Correct answer S_S

Hello @Ana Lúcia38319322546m,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android: Subscription Services — Acrobat for Android Help (https://adobe.ly/4f2pHuL)

For iOS: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4f2pHuL)

Let me know if this helps.

Thanks,

Souvik.

Community Manager

Correct answer

Community Manager

Hello @Ana Lúcia38319322546m,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android: Subscription Services — Acrobat for Android Help (https://adobe.ly/4f2pHuL)

For iOS: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4f2pHuL)

Let me know if this helps.

Thanks,

Souvik.