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1 reply

Amal.
Legend
Oct 22, 2024 4:28 PM UTC

Hi @luciana_6189

 

I hope you're doing well!

I’ve reviewed the Adobe account associated with the Adobe ID you're currently using on this community and, unfortunately, I wasn’t able to locate any active paid subscription linked to it.

If you have another Adobe ID that you’re using for your subscription, could you please share it with us via private message? This will allow us to investigate further and provide you with accurate assistance regarding your subscription details.

Thank you for your time and cooperation.

 

~Amal

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