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luciana_6189
Participant
October 21, 2024
Question

Cancelamento

  • October 21, 2024
  • 1 reply
  • 150 views

Estou tentando cancelar minha assinatura a dias e não consigo. Já descontou e eu nem finalizei a opção de pagamento. 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 22, 2024

Hi @luciana_6189

 

I hope you're doing well!

I’ve reviewed the Adobe account associated with the Adobe ID you're currently using on this community and, unfortunately, I wasn’t able to locate any active paid subscription linked to it.

If you have another Adobe ID that you’re using for your subscription, could you please share it with us via private message? This will allow us to investigate further and provide you with accurate assistance regarding your subscription details.

Thank you for your time and cooperation.

 

~Amal

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