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Participant
June 15, 2025
Answered

Cancelamento

  • June 15, 2025
  • 1 reply
  • 121 views

Fiz a utilização dos dias grátis e gostaria de um reembolso. Porque foi debitado 124,90 do anual. Mas não queria assinar o programa por 1 ano.

Correct answer Amal.

Hi there,

Hope you're doing well, and thank you for reaching out.

I’ve checked the Adobe account linked to the Adobe ID you're using here on the community and see that your Acrobat Premium subscription was purchased through Apple/iTunes. Since this subscription was made via Apple, our access to manage or modify it is limited.

For cancellation or refund requests, Please reach out to Apple Support directly—they’ll be able to assist you further.

 

 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
June 16, 2025

Hi there,

Hope you're doing well, and thank you for reaching out.

I’ve checked the Adobe account linked to the Adobe ID you're using here on the community and see that your Acrobat Premium subscription was purchased through Apple/iTunes. Since this subscription was made via Apple, our access to manage or modify it is limited.

For cancellation or refund requests, Please reach out to Apple Support directly—they’ll be able to assist you further.