Cancelamento e estorno de valor

Question

Cancelei um plano que estava automático e desejo o reembolso do valor cobrado, já fiz o cancelamento no site e informou que seria estornado mas já fazem 24h e nada do estorno.

Amal. · Answer

Hi there

I hope this message finds you well.

After reviewing the Adobe account linked to your Adobe ID, I can confirm that your subscription has been successfully canceled, and a refund has been initiated. Depending on your bank's processing times, the refund should appear in your account within 10–14 business days. Please keep in mind that exact timing may vary according to your bank’s policies.

Should you have any further questions or need assistance with anything else, please don’t hesitate to reach out.

~Amal

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